Contact us

Write to [email protected] from the email address on your account. Tell us what you were trying to do and what happened instead and, for a specific track or job, include the details shown in your library or usage history. Please don't send passwords or full payment card numbers; we will never ask for them.

You can change your plan, update your payment method, download invoices and cancel online in Settings > Billing. For refund requests or billing questions, email [email protected] with the payment date or invoice number; we usually reply within two business days. You can get a full refund within 14 days of a payment if you have not used any credits from it, and our Refund and Cancellation Policy explains the details.

If you believe content on AI Song Generator infringes your copyright, voice, likeness, trademark or privacy, use the claim form on our Copyright Policy page. It collects the information a valid notice needs and gives you a reference number, which is faster than email.

Use 'Report this track' on any public track page to flag impersonation, hate, harassment, sexual content, spam or other breaches of our Acceptable Use Policy. You can also email [email protected] with 'Abuse report' in the subject line and a link to the content. We report child sexual abuse material to the relevant authorities as the law requires. If someone is in immediate danger, contact local emergency services first.

Our automated checks refuse prompts that name real artists and some other content, and they can be wrong, for example when a band name is also an ordinary word. Email [email protected] with 'Content review' in the subject line and the text that was refused, and a person will review it. Refused requests are never charged.

You can export your data or delete your account in Settings > Privacy. For other privacy requests, such as access or correction, email [email protected] from your account address with 'Privacy request' in the subject line.

If you find a security vulnerability, email [email protected] with 'Security' in the subject line and enough detail for us to reproduce it. Please don't access other people's data, disrupt the Service or make the issue public before we have had a reasonable chance to fix it.

AI Song Generator isn't affiliated with other AI music services and can't help with their accounts, logins or subscriptions. Please contact those companies directly.

Byte Nimble Inc., [Registered address, set NEXT_PUBLIC_LEGAL_ADDRESS]. Email: [email protected].